WHERE MEMORIES ARE WELL CRAFTED
A well crafted expeirnce for your birthdays and events.
EVENTS
School Events / Field Day
Church Festivals . Graduations
Halloween . Holiday Events
Community Events . Company Picnics
Obstacle Courses
How it works!
BOUNCE HOUSE SAFETY
Preparation
Prepare your space for bounce house arrival.
Bouncing Safley
Keeping your child safe while bouncing.
Wrapping up
Deflation and cleaning.
Frequently Asked Questions
Do you deliver, set up& pick up?
Yes, we deliver and set up all of our rentals.
All deliveries are done between 8am-11am, and pickups are done between 6-8pm. However, a specific delivery and pick up time can be arranged.
Do you drop off if no one is there?
We do not drop off if no one is present at the location; we will call or text 20 - 30 min prior to dropping off. Must pay an additional $30 to go back to the location.
Is a deposit required? When is the payment due?
Yes, a 50% deposit is required!
If you decide to cancel your reservation, please let us know as soon as possible prior to your event so that we might rent the unit out to another party. If you cancel in less than 24 hours, there will be a $100 cancellation fee.
What should we do to get ready for our bounce rental?
1. Measure and make sure there is enough space for the bounce house. Dimensions for each product are listed on the product page. We recommend at least 1 ft. of extra clearance on all sides.
2. Areas above the bounce house should be cleared of trees, power lines, and other hanging objects.
3. Check whether your outside plug is working or an inside plug where we can run a cord through a window or under a door. We need one electric outlet on separate breakers within 100ft.
4. Ensure the yard is clean and is free of wildlife and debris. We reserve the right to cancel if the setup area does not meet these requirements.
5. LET'S HAVE SOME FUN!
How far in advance should I make a reservation?
Reserve at any time! Payment guarantees your spot. You can rent as early 6 months before.
What is the weather policy?
The weather policy is that you have until the drivers arrive at your location to cancel and not lose your deposit.
If the driver arrives and it is raining, or you feel it may rain, you can tell them you want to cancel and reschedule. We will issue you store credit for the amount paid, which you can use towards a new reservation.
You can also choose to reschedule your reservation prior anytime. If it rains after we leave and have setup, you will be responsible for full payment. Note that if it rains partially during your party, you can always continue use after it rains.
We recommend drying it off with a towel if it's not a water slide and keeping the blower from getting wet as much as possible. If you decide to continue with the party despite the weather and set up the equipment, you will be responsible for paying for the bounce house.
What kind of power is required?
Bounce houses plug into a standard 110v household outlet. We will supply the power cord and ask that nothing else be plugged into the outlet we are utilizing. The placement of the bounce house should be no more than 100ft from that outlet. If you would like to set up a bounce house at a place without an electrical outlet within 100ft, let us know, and we can arrange to use a generator for an additional charge.
What are my responsibilities during the party?
A responsible adult must be present when the bounce house is being used. This person must know the safety and operating procedures and must enforce them at all times. You are responsible for keeping the unit clean and safe from damage. The contract/liability waiver must be signed for the bounce house to be set up.
How are bounce houses cleaned and disinfected?
We have a 4 step cleaning process. First, we vacuum and wash away with soap and water all dirt & mud from our equipment. Our employees wear gloves and face masks during the cleaning time. Our next step is to use disinfectant to clean the bounce house. This includes netting, pillars, floors, sliding surfaces, pop-up crawlers, steps, and handles. Our last step is to do a final inspection to ensure 100% cleanliness.
MORE...
Fully Insured
Fully insured and regulated!
5 Star Rating
Enjoy the 5 star Mr. Roo Experience.
Clean Product
Our 4 step cleaning process guarantees cleanliness!
On time Delivery
Predictable on time delivery all the time!